Your satisfaction is important to us. If you are not completely satisfied with your purchase, please review the options below:

Exchanges
We accept exchanges for items returned within 7 days of the delivery date. To be eligible, items must be unworn, in their original condition, and in original packaging. If the original packaging is damaged, please ensure the item is securely repackaged before returning.

Refunds
At this time, we do not offer refunds. However, we are happy to provide an exchange for eligible items that meet the conditions above.

Order Cancellations
Orders may be cancelled within 7 days of placement, provided the item has not yet been dispatched. Once an order has been shipped, it can no longer be cancelled.

Contact
For any questions or assistance, please contact our customer service team. Please allow up to 72 hours for a response.

Shipping Policy:

We take great care in preparing and dispatching every order to ensure a seamless and elevated delivery experience.

Order Processing
All orders are carefully processed within 1 - 2 business days, excluding weekends and public holidays.

Express Delivery
Orders must be placed before 2pm to qualify for Express Delivery once orders are processed.

Please note all orders will note all orders are dispatched within 1-2 working days.

Standard Delivery
Orders will be shipped via DPD Standard service and should arrive within 3 working days after orders are processed.

Order Tracking
As soon as your order ships, you will receive a confirmation email with tracking information (where available), allowing you to follow your delivery with ease.

Additional Details
Shipping fees are calculated at checkout. Please note that delays resulting from courier services, customs clearance, or unforeseen circumstances are beyond our control.

For any questions regarding shipping or your order, our support team is available to assist you.